Landscaping Firm Grows 3x With AI Outbound + Booking Automation
🌿 The Challenge
A trusted landscaping and grounds maintenance firm had always relied on reputation and word of mouth. But as demand increased, especially during peak seasons, they struggled to keep up.
There was no system in place for following up on enquiries. Admin staff were stretched too thin — fielding calls, quoting jobs, and juggling scheduling alongside on-site operations. With no formal sales process, high-potential leads were slipping away, and peak-season opportunities were being lost to more responsive competitors.
🤖 The Solution
AIM Agency implemented a tailored two-part AI system:
✉️ AI Sales System
Sends automated, personalised follow-up emails to new enquiries, past clients, and seasonal contacts
Re-engages lapsed customers with timely offers and reminders
Accelerates decision-making by keeping prospects warm
📞 AI Receptionist
Handles all inbound calls, web, and mobile enquiries — 24/7
Qualifies and books jobs automatically, even out of hours
Sends instant confirmation messages to both the client and scheduling team
No more missed calls. No more late-night quoting. Just efficient, intelligent customer engagement — on autopilot.
📈 The Outcome
Within just a few months of implementation:
✅ Job bookings tripled during peak landscaping season
📊 Enquiry-to-booking conversion rate improved by 47%
📆 The business is now booked solid 4 weeks in advance
With streamlined workflows and predictable lead flow, the company is no longer reliant on referrals alone. Growth is now driven by intelligent automation — capturing every lead and maximising every opportunity.
💬 Client Feedback
“We were always busy, but that didn’t mean we were growing. AIM Agency helped us work smarter, not harder. Now our enquiries are followed up instantly, bookings happen while we’re still on-site, and our calendar is packed. I wish we’d done this sooner.”
